← Back to Insights
News ·

Lismore scores 45 for 2023-24 as flood recovery masks a 10-point Sustainability gap

Lismore's overall score of 45 for 2023-24 sits well below the NSW regional pack, with Sustainability and Community Services both stuck at 41 despite visible reconstruction progress.

Lismore recorded an overall score of 45 out of 100 for the 2023-24 reporting year — a figure that places the council squarely in the lower half of regional NSW and exposes a widening gap between visible flood reconstruction and the operational metrics that actually determine long-term council health.

The headline weakness is Sustainability, scored at 41 for 2023-24. That is the same figure recorded for Community Services, and together these two 41s drag the overall result down to 45. Lifestyle & Amenity at 52 is the only dimension above the halfway mark, while Core Operations sits at 47. The spread tells a consistent story: Lismore is functioning, but it is not keeping pace with where a council of its size and strategic importance to the Northern Rivers should be sitting two reporting years on from the 2022 floods.

The tension here is that physical delivery and scorecard performance are not the same thing. Completing bridge renewals and clearing landslip sites is necessary recovery work, but the Sustainability score of 41 (2023-24) reflects the longer-term question — can Lismore afford to maintain everything it is currently rebuilding? A score this low typically signals pressure on asset renewal funding, operating position, or both. Rebuilding infrastructure that the council then struggles to maintain is a structural problem, not a recovery problem, and the 2023-24 figures suggest ratepayers should be asking that question now rather than in five years.

Core Operations at 47 is the metric most directly tied to day-to-day council function — procurement, compliance, workforce, financial controls. Sitting 5 points below Lismore's own Lifestyle & Amenity result, it indicates the back office is lagging the front-of-house amenity offer. For a council managing one of the largest post-disaster capital programs in regional NSW, a Core Operations score in the high 40s is a warning that administrative capacity is being stretched by the scale of the recovery task.

Community Services at 41 is the result that should concern residents most immediately. It is the lowest-equal dimension score and it covers the services ratepayers interact with directly — libraries, community facilities, youth and aged programs, cultural infrastructure. When a council pours capacity into capital reconstruction, soft services are typically where the squeeze shows up first, and the 2023-24 data for Lismore is consistent with exactly that pattern.

The one defensible number is Lifestyle & Amenity at 52. It is modest, but it is the only Lismore dimension above 50 for 2023-24, and it reflects the fact that the city's parks, open space and town centre amenity have held up through the recovery period. Whether that score can be sustained as capital works wind down and maintenance obligations ramp up is the real test for the next reporting cycle.

The implication for ratepayers is straightforward. Lismore's 2023-24 scorecard is not a disaster-recovery anomaly — it is a profile of a council whose Sustainability and Community Services results are each 11 points below its Lifestyle & Amenity result, and that internal imbalance will not fix itself through more capital spending. The next reporting year needs to show movement in those two 41s. If they stay flat while Core Operations drifts, the problem is structural.

Compare Lismore's dimension scores against other regional NSW councils using our compare tool, or see where the council sits among NSW regional peers on the council rankings. The full breakdown for 2023-24 is on the Lismore council profile.

Related Councils: lismore

Original Source